Effective Date: September 20, 2025
Welcome to EXN Studio ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website exnstudio.com and our web development services (collectively, the "Services"). By submitting an inquiry or engaging our services, you agree to these Terms. If you do not agree, please do not use our Services.
1. Services Overview
EXN Studio provides custom web development services, including static/dynamic websites, web applications, e-commerce stores, and consulting. All projects are tailored to client needs with a focus on affordability and quality.
- Projects begin after 50% upfront payment via Pioneer.
- Remaining 50% due upon completion and client approval.
- Timelines are estimates; delays due to client feedback may extend delivery.
2. Client Responsibilities
As a client, you agree to:
- Provide accurate information, content, and feedback promptly.
- Ensure all provided materials do not infringe third-party rights (e.g., copyrights).
- Respond to revision requests within 7 days to avoid project pauses.
- Pay fees as outlined; late payments may incur delays or cancellation.
3. Payment Terms
Accepted Methods
Payments are accepted exclusively via Pioneer. No refunds for completed work; partial refunds for cancellations before 50% payment.
Fees and Structure
- 50% deposit required to start the project.
- Balance due upon final delivery and approval.
- All fees exclude taxes; client is responsible for applicable taxes.
Cancellation and Refunds
Projects can be canceled post-deposit with no refund. Pre-deposit cancellations are fee-free.
4. Intellectual Property
Upon full payment, we transfer all rights to the final deliverables (source code, designs) to you. We retain rights to use project examples in our portfolio (anonymized if requested). Third-party tools/plugins remain licensed to you.
5. Revisions and Warranty
Up to 2 rounds of revisions are included. Additional revisions are charged hourly. We warrant our work for 30 days post-delivery against defects; maintenance beyond that is billable.
6. Limitation of Liability
Our liability is limited to the project fee paid. We are not responsible for indirect damages, lost profits, or issues arising from client-provided content or third-party integrations.
7. Termination
We may terminate services for non-payment, breach of terms, or unethical requests. Upon termination, you forfeit any prepaid fees unless otherwise agreed.
8. Governing Law
These Terms are governed by the laws of [Your Jurisdiction, e.g., Nigeria]. Disputes will be resolved through amicable negotiation; if needed, via courts in [Your City].
9. Changes to Terms
We may update these Terms periodically. Changes will be posted here with the updated effective date. Continued use constitutes acceptance.
10. Contact Us
For questions about these Terms, contact us at:
- Email: [contact@exnstudio.com]
- WhatsApp: [Your WhatsApp Number]